Question 1

What type of businesses does Slink work with?

Accepted Answer

Slink works with growing organisations that need stronger technology operations, better security, greater visibility or access to specialist technical capability.

Question 2

Is Slink an IT support company?

Accepted Answer

Managed IT support is part of what Slink provides, but the service extends beyond support. Slink also provides cybersecurity, strategic planning, automation, software development and specialist technical teams.

Question 3

Can we use only one Slink service?

Accepted Answer

Yes. Manage, Build and Scale can be used independently or combined as part of a wider technology operating model.

Question 4

Does Slink replace an internal IT team?

Accepted Answer

Slink can operate as the customer’s technology team, support an existing internal team or take responsibility for selected areas.

Question 5

Can Slink support international employees?

Accepted Answer

Yes. Slink supports distributed teams and can help with user support, devices, security, cloud services and operational processes across multiple locations.

Question 6

What is the Slink Platform?

Accepted Answer

The Slink Platform is the interface customers use to manage services, requests, workflows, projects, devices, security and reporting.

Question 7

How much does Slink cost?

Accepted Answer

Slink pricing is transparent and usage-based. The Manage service is priced per user per month, with separate pricing for Build project work and Scale team augmentation. Use the interactive pricing calculator on the pricing page to build an accurate estimate for your organisation.

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