Action Requests & Automation
Standardise every IT process. Replace ambiguous free-text tickets with structured forms, automated approvals, and trigger-based executions.
No more guessing what to include.
When an employee asks for "Photoshop", IT shouldn't have to chase down cost centre codes and manager approvals. Our catalogue demands all required information up front, calculates the cost, and routes for approval automatically. The services these forms trigger (joiners, movers, and leavers) are delivered under Employee Lifecycle Management.
New Starter Onboarding
One form capturing role, start date, and approvals, then track every step live.
Offboarding
Set an exact leave date and time, then watch the sequence execute and complete.
Role Change
Submit the new role; permission changes route for approval and are logged.
Access Change
Request new permissions or revoke legacy access.
Hardware Request
Order pre-configured devices directly to the user.
Software Request
Automated software licensing with manager approval.
Security Exception
Time-bound, fully audited security policy bypasses.
Guest Access
Provision expiring credentials for third-party contractors.
Shared Mailbox / Group
Create distribution lists and shared inboxes instantly.
Device Replacement
Exchange faulty hardware via courier automatically.
Trigger-based automation.
Not every action needs a human to request it. Slink connects directly to your identity provider (Microsoft Graph or Google Workspace) to monitor for state changes and anomalies.
When specific conditions are met, the platform can automatically lock down access, reclaim expensive licences, or alert a line manager. It's security and efficiency, running invisibly in the background.
Dormant Account
Passive enforcement.
A small sample of the automated rules we deploy to protect your environment and reduce wasted spend.
Dormant Account Protection
No login for 30 days triggers automatic session revocation, account disablement, and an alert to the line manager.
Unused Licence Reclaim
Detect software that hasn't been accessed in 60 days and automatically reclaim the licence to optimise spend.
Leaver Detected in HRIS
When a termination is recorded in your HR system, the platform automatically schedules the full offboarding sequence.
Device Non-Compliant
If MDM detects a disabled firewall or missing updates, the platform automatically restricts access to sensitive applications.
MFA Not Enrolled
Identify users who haven't completed MFA registration and trigger automated reminder campaigns or enforce sign-out.
Mailbox Anomalies
Flag sudden bursts in mailbox size or unauthorized external sharing rules, alerting the security team for review.
Every action, permanently logged.
Whether a change is requested by a human or triggered by an automation, the Slink Platform logs the exact time, the approver, and the specific state change.
When it's time for ISO 27001 or SOC 2 audits, you simply export the platform logs. Compliance becomes a byproduct of normal operations.
Ready to improve your technology operation?
Speak with our team to understand how Slink can support your organisation.