Slink in action

The operating model, in motion.

Six everyday situations, before and after Slink. Each one follows the same pattern: a structured request, your approval chain, a workflow built around your business, and evidence recorded at every step.

Request Approval Your workflow Outcome Evidence

Employee onboarding Employee offboarding Security incident Device procurement & lifecycle Improvement → Build project Extra expertise needed

Employee onboarding

A new starter joins on Monday, and everything is ready.

Onboarding is the same process every time, so it should never depend on someone remembering every step.

Before Slink

HR emails IT a week before the start date and hopes it lands
Accounts are created by hand, so licences and access groups vary by who set them up
The laptop is ordered late, arrives unconfigured, and day one is spent on setup
Nobody can say afterwards exactly what access was granted, or why

With Slink

HR submits a structured joiner request

In the Platform or directly from Teams / Slack

The right approver signs off

Your approval chain, encoded into the workflow

The workflow provisions everything

Account, licences, access groups and baseline policy for the role

A pre-configured laptop ships to their door

Zero-touch: ready to use out of the box

Evidence recorded automatically

Every grant logged: who requested, who approved, what ran

Productive from day one Role-based access, not guesswork Full audit trail

Delivered through Manage

Employee offboarding

A leaver is actioned at Friday 5pm, exactly on schedule.

Offboarding is a security event. It has to happen at the agreed moment, completely, with proof.

Before Slink

HR asks IT to "disable everything" in a chat message on Friday afternoon
Accounts get blocked whenever someone gets to it, sometimes days later
The laptop sits in a drawer, unwiped, with company data still on it
When the auditor asks what was revoked and when, the answer is a shrug

With Slink

HR submits the leaver request

Structured form with the agreed leave date and time

Authorised approver signs off

Your approval chain, not ours

The workflow runs at Friday 5pm sharp

Accounts blocked, sessions revoked, access removed, device actioned

Device retrieved, wiped and restocked

Automated collection and secure erasure

Complete audit trail recorded

Request, approval, every action and timestamp, ready for compliance

Access removed at the agreed minute No orphaned accounts or licences Compliance-ready evidence

Delivered through The Platform

Security incident

A suspicious login at 2am is contained before the working day starts.

Threats do not wait for office hours. Detection, containment and human judgement have to run around the clock.

Before Slink

Failed MFA attempts overnight go unnoticed, because nobody is watching the logs
The compromise is discovered when something visibly breaks, days later
Response is improvised: password resets over the phone, no isolation, no timeline
Leadership finds out from the incident, not from a report

With Slink

24/7 monitoring flags the anomaly

Repeated failed MFA attempts from an unusual location

Automated containment triggers immediately

Account locked and sessions revoked the moment the detection fires

A security analyst reviews the telemetry

Real human judgement on scope and next steps

You see the incident live on the Platform

Severity, status and actions in one timeline

Full incident record retained

Detection-to-resolution evidence for your risk register

Contained in minutes, not days Human review of every incident Evidence for auditors and insurers

Delivered through Manage

Device procurement & lifecycle

A laptop is ordered, deployed and managed, without a single spreadsheet.

Hardware should be a catalogue choice and an approval, not a procurement project.

Before Slink

Someone browses retailer websites and buys on a personal card to expense later
The device arrives with no encryption, no policies and local admin rights
Nobody maintains an asset register, so audits become archaeology
When the employee leaves, the laptop simply disappears

With Slink

Manager picks from a pre-approved catalogue

Standard models at agreed pricing, requested on the Platform

Approval routes automatically

Budget holder signs off in one click

The device ships configured

Encrypted, enrolled in MDM and policy-compliant on first boot

Lifecycle tracked in a live inventory

Health, warranty, compliance and ownership always current

End of life handled automatically

Retrieval, secure wipe, and redeployment or disposal, all recorded

One request, zero chasing Compliant from first boot A live asset register, always

Delivered through The Platform

Improvement → Build project

A spreadsheet everyone hates becomes an automated workflow.

Because Manage operates your environment daily, friction gets noticed (and fixed) without you having to raise it.

Before Slink

The whole team updates the same tracking spreadsheet, and versions drift
The workaround is so normal that nobody thinks of it as a problem any more
A traditional MSP never sees it: it is not a ticket, so it is not their job
The friction quietly costs hours every single week

With Slink

Manage spots the friction

Surfaced during day-to-day operation and the regular service review

The improvement is scoped with you

Problem, future workflow and the simplest effective fix

Build delivers the solution

Automation and integration replacing the manual handoffs

Progress visible on the Platform throughout

Phases, owners and status, with no chasing for updates

Impact measured after launch

Adoption reviewed and the result feeds the next improvement

Friction found for you One source of truth replaces the spreadsheet Measured, visible delivery

Delivered through Build

Extra expertise needed

A cloud migration needs a specialist, so your Slink team simply grows.

When a problem needs capability you do not carry every day, the team that already knows your environment expands to meet it.

Before Slink

Local hiring for a specialist role takes months the project does not have
A contractor arrives cold and spends weeks learning your environment
Their work lives outside your systems, with no shared visibility
When they leave, the knowledge leaves with them

With Slink

The capability gap is raised with your Slink team

Often surfaced through Manage or scoped by Build

The right specialist is proposed

Vetted Slink engineer matched to the problem, not a CV pile

They embed already up to speed

Working inside your context, systems and delivery rhythm

Capacity and output visible on the Platform

You never lose sight of who is doing what

The team contracts when the job is done

Knowledge stays with the Slink team that runs your environment

Capability without the hiring delay No cold-start ramp-up Knowledge retained, not lost

Delivered through Scale

Which of these sounds like your week?

Tell us where the friction is. We will show you what the same situation looks like with Slink running it.