You should not have to manage your managed-service provider
Manage delivers four outcomes: your people can work, your business is protected, your technology keeps getting better, and there is a plan for where it goes next. One team owns all four, and you see everything on the Slink Platform.
Monthly Report
What you buy is not a list of services. It is four outcomes.
Most providers sell you a catalogue (helpdesk, patching, monitoring) and leave you to assemble the result.
Manage is organised around the results your business actually needs. Everything we operate underneath exists to deliver these four.
Run
Everything your people need to work
Accounts, devices, apps, networks and support, working every day, wherever your team is. When someone needs help, a Slink engineer answers in the tools they already use.
Protect
Identity, devices, data and infrastructure continuously protected
Protection is not an annual audit. Threats are monitored, detected and contained around the clock, and your live security posture is visible on the Platform.
Improve
Slink proactively identifies and implements improvements
Because we operate your environment, we see where it can be better (spend to reclaim, risk to close, friction to remove) and we act on it without being asked.
Plan
A roadmap aligned to the business
Technology decisions are made against a prioritised roadmap tied to your objectives, budget and growth plans, not in reaction to whatever broke last.
A clear plan, not a collection of tickets.
Your environment is proactively managed through a regular operating rhythm, ensuring we are constantly assessing risk, driving improvement, and forecasting requirements before they become emergencies.
Q3 Technology Roadmap
Quarterly Business Review
The machinery behind the outcomes
Support, security, Microsoft 365 and Google Workspace, devices, networks, identity and governance: these capabilities sit underneath Run, Protect, Improve and Plan. They are how the outcomes get delivered, not the product itself.
The operating layer behind Manage.
Technology management is usually spread across too many places. Support requests sit in one system, devices in another, projects in spreadsheets, approvals in chat, leaving limited visibility and unnecessary risk.
The Slink Platform brings these activities together in one place, connecting your team with Slink and turning recurring technology tasks into controlled workflows.
Production Database Access
Temporary elevation for deployment
Direct engineer access.
No ticket queues.
Most IT support forces your team to log into separate portals or send emails into a void. We believe help should be instant.
The Slink application for Microsoft Teams and Slack gives every user at your company direct, 24/7 access to our engineering team. Real humans responding in minutes, exactly where your people already work.
What Manage looks like on an ordinary day
A starter joining, a leaver departing, a threat at 2am: here is exactly how each one runs.
What changes when technology is properly managed
From disconnected IT to a regulated operating model.
A rapidly growing specialist lender entering a highly regulated environment was operating with fragmented IT support and zero visibility over security risks. We implemented a unified managed operation.
- SOC 2 and ISO 27001 readiness achieved
- 100% device compliance visibility for leadership
Manage finds opportunities. Build solves them.
Because Manage runs your environment day to day, we see where technology is creating friction: the manual process, the spreadsheet workaround, the systems that don't talk. When improving isn't enough and something needs to be built, Build takes over.
See how Build removes frictionExplore our managed services in detail
Employee Lifecycle Management
Joiners, movers and leavers handled end to end: accounts, access, apps, devices and comms, operated on your behalf.
Security & Compliance
24/7 SOC, identity and endpoint protection, plus Microsoft 365 and Google Workspace aligned to CIS benchmarks.
Device Management
Every corporate device encrypted, patched and aligned to best practice, with zero-touch deployment and full BYOD support.
Technology Strategy
A prioritised roadmap and budget plan showing how technology makes your business more efficient, productive and secure.
Managed Networking
Ubiquiti UniFi networking as a service: installation, replacement, monitoring and firmware patching included, all for a monthly fee.